Sculptt
Sculptt support
Last updated: September 13, 2026
Get help with Sculptt, subscriptions, purchases, privacy and account deletion.
Contact support
Email martinhaas.pro@gmail.com. Include the app version, iOS version and a short description of the issue. Do not send passwords, full payment details, meal photos or progress photos.
Subscriptions and purchases
- Manage or cancel your Apple subscription
- Open Sculptt, go to Profile, Subscription, then use Restore Purchases to recover an eligible subscription.
- Request a refund from Apple. Apple and applicable consumer law determine eligibility.
- Read Apple's Standard EULA.
Delete your account and data
Account deletion and subscription cancellation are separate.
- Use the account-deletion option in Sculptt's Profile when available, or email martinhaas.pro@gmail.com with the subject “Sculptt account deletion”.
- Say whether you use Sculptt anonymously or linked it to Apple or Google. Do not include photos, passwords or payment information.
- We may ask for limited information necessary to locate the account and verify the request.
- After verification, account data not subject to a legal retention requirement will be deleted or anonymised and relevant processors will be instructed where necessary. Confirmation will be sent when complete.
- Separately cancel any active subscription through Apple to stop future renewals.
See the Privacy policy for the scope and limits of deletion.
Frequently asked questions
Why does a food or progress analysis sometimes fail?
Use a clear, well-lit image and check the internet connection. Analysis can also be unavailable when a usage limit or provider limit is reached.
Are body and nutrition results exact?
No. They are approximate fitness indicators and must not be used as a medical diagnosis or for allergen identification.
Does deleting the app cancel my subscription?
No. Manage the subscription separately through your Apple Account.
Can support issue an App Store refund?
Refund requests are handled through Apple. Sculptt does not exclude any mandatory consumer rights.
Where are my photos processed?
Photos selected for analysis are sent through Sculptt's Supabase server to Google Gemini. See the Privacy policy for details.